1. Agreement
These Terms of Service ("Terms") govern access to gorundoo.com and use of the Rundoo point-of-sale and back-office platform for independent hardware and supply stores (together, the "Service"). Rundoo, Inc. ("the Company," "we," "us," or "our"), at 702 Marshall Street, Suite 300, Redwood City, CA 94063, operates the Service. Using or accessing it means you accept these Terms. If you disagree, do not use the Service.
These Terms cover visitors to the gorundoo.com marketing website and Merchants subscribing to Rundoo POS. Merchant subscriptions also follow the additional terms in the applicable Order Form or subscription confirmation, incorporated here by reference.
2. Service Use
- You must be 18 or older, or use the Service with a parent or legal guardian's consent.
- You may not use the Service unlawfully, disrupt its operation, or seek unauthorized access to systems or data.
- Except where applicable law permits, you may not scrape, reverse-engineer, or copy the Service.
- Merchants must use Rundoo POS lawfully in their store operations, including by following the data protection, consumer protection, and payment-card rules applicable to their business.
3. IP Rights
The Company or its licensors own the Service, including its text, graphics, logos, software, and Rundoo AI pricing engine, which are protected by U.S. and international intellectual-property laws. We give you a limited, non-exclusive, non-transferable license to access the Service for its intended purpose. Merchant transaction and inventory data that you enter remain yours. The Company may process that data only as needed to provide the Service to you.
4. Content
You are responsible for content submitted through the Service, including information provided in contact forms, demo request forms, or Rundoo POS. You confirm that you have the rights needed to submit it. You grant the Company a limited license to use, store, and process that content as needed to provide the Service and answer your inquiry. The Company will not use Merchant transaction or inventory data to train AI models without the Merchant's explicit written consent.
5. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE AI PRICING ENGINE WILL PRODUCE RESULTS THAT MATCH ANY PARTICULAR PROFIT OR MARGIN TARGET; PRICING RECOMMENDATIONS ARE TOOLS TO ASSIST MERCHANT DECISION-MAKING AND ARE NOT A GUARANTEE OF BUSINESS OUTCOME.
6. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) USD $100 OR (B) THE FEES YOU PAID TO THE COMPANY IN THE THREE MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages; in those jurisdictions, our liability will be limited to the maximum extent permitted by law.
7. Indemnity
You agree to defend, indemnify, and hold the Company harmless from claims, damages, liabilities, and expenses, including reasonable attorneys' fees, resulting from (a) your use of the Service, (b) your breach of these Terms, or (c) your infringement of a third-party right, including a data protection or payment-card rule applicable to your business.
8. Termination
We may suspend or end your access to the Service at any time, with or without notice, for any reason, including a breach of these Terms. Provisions that should naturally continue after termination will remain effective, including Sections 3, 5, 6, 7, 9, and 10. Merchants ending a subscription may request a data export consistent with the data retention practices in our Privacy Policy.
9. Governing Law; Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles.
Informal Resolution. Before filing a claim, you agree to contact us at [email protected] and attempt informal resolution for at least 60 days.
Arbitration. Any dispute that cannot be resolved informally will be settled by binding arbitration administered in California, USA under the rules of the American Arbitration Association ("AAA"). Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. You and the Company each waive the right to a jury trial and the right to participate in a class action.
Exception. Either party may seek injunctive relief in a court of competent jurisdiction located in California, USA for intellectual-property infringement or unauthorized access to the Service.
10. Term Changes
We may revise these Terms periodically. We will post material revisions with a new "Last updated" date. Using the Service after the revised Terms' effective date means you accept them.
11. Contact
Rundoo, Inc.702 Marshall Street, Suite 300
Redwood City, CA 94063
Email: [email protected]
Phone: +1 (650) 551-0178